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How do I add conditional logic to my forms? (coming soon)

What & Why
Conditional logic lets you show or hide certain fields based on a visitor’s previous answers. This creates a personalized experience and avoids overwhelming users with irrelevant questions.

Steps:

  1. Open your popup in the Design Editor.
  2. Add all the form fields you might need.
  3. Select the field you want to control.
  4. In the Field Settings panel, enable Conditional Logic.
  5. Define rules:
    • If Field A equals X, show Field B.
    • If Field A equals Y, hide Field B.
  6. Repeat for all necessary conditions.
  7. Save changes and test in Preview Mode to ensure logic works smoothly.

Example: If someone selects “Business Inquiry,” show a “Company Name” field. If they select “Support Request,” skip it.

Pro Tip: Don’t overuse conditional logic — too many rules can make forms slow or buggy.

How do I schedule a popup for specific dates and times? (coming soon)

What & Why
Scheduling lets you run popups only during a set period — perfect for seasonal sales, product launches, or event promotions.

Steps:

  1. Go to your popup campaign in Superpopups.
  2. Click the Settings tab.
  3. Find the Schedule section.
  4. Toggle Enable Scheduling.
  5. Set your Start Date & Time and End Date & Time.
  6. (Optional) Choose Specific Days of the Week and Time Ranges (e.g., weekdays 9 AM–5 PM).
  7. Save your settings.
  8. Preview and confirm the schedule in your dashboard calendar view.

Example: Run a Black Friday popup from Nov 25 at 12:00 AM to Nov 27 at 11:59 PM.

Pro Tip: Always set an end date for time-sensitive popups — nothing’s worse than showing a “Sale Ends Today” offer two weeks late.

How do I create a multi-step popup form? (coming soon)

What & Why
A multi-step popup form lets you collect information in stages instead of asking for everything at once. This reduces friction, makes the process feel easier, and often boosts completion rates.

Steps:

  1. Log in to Superpopups.
  2. Open the popup campaign you want to edit or create a new one.
  3. Go to the Design Editor.
  4. In the left panel, click Add Step.
  5. Step 1 – Keep it simple: ask for one easy piece of information (e.g., email address).
  6. Step 2 – Ask for additional details (name, phone, preferences).
  7. Use the Step Navigation Controls to:
    • Change step order.
    • Set required fields for each step.
    • Add a “Back” button if you want users to navigate freely.
  8. In Settings → Actions, define what happens after the final step (e.g., show success message, redirect to thank-you page).
  9. Save & preview your multi-step popup.

Example: Step 1 asks “Want 10% off? Enter your email.” Step 2 asks “Where should we send your coupon? (Name & location).”

Pro Tip: Keep the first step extremely easy — once people start, they’re more likely to finish.

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